Returns

You've got up to 14 days to try your items in your home, under your lights and in front of your mirror. If it doesn't fit? Return full-priced items for a refund, we've got you covered.

LODGE YOUR RETURN

Lodge your return via our returns portal here.

RETURN POLICY

You have 14 days after receiving your order to lodge your return and post your items back to us.

Only items returned within this timeframe and in their original condition, unworn and unwashed, with hygienic sticker intact and all tags attached will be accepted.

Full priced items
Return for a refund or size exchange

Sale or promotion items
Return for a store credit or size exchange

Final sale items
Returns not accepted

Please note:

Store credits are valid for 3 years.

If you opt for an exchange we will cover the cost of
sending the replacement item to you, but the return is at your expense.

Unfortunately we can not process style exchanges. If your size is not in stock when your return is processed you may select a refund or store credit instead.

Your return will be processed within 5 business days of receiving and approving your returned items.

Refunds will be issued by the same method in which the item was paid for and can take up to 10 business days to show on your account.

Store credits will be sent via email, please check your junk box if you do not receive the email.

FAULTY ITEMS

If for some reason your item is faulty, Form and Fold will cover all costs of returning the item and will endeavour to repair or replace the item as soon as possible. You will receive a full refund for the item if the item cannot reasonably be repaired or replaced, or if required by law. Please contact info@formandfold.com to arrange for return of a faulty item.

RETURN TO SENDER

If your order is returned to sender you will be refunded minus any original shipping fees and the following return to sender fee:

AU: $10 AUD
NZ: $35 NZD
US: $20 USD
UK: £15 GBP
Rest of world: $20 USD

Easy and simple, like it should be.

Fit Quiz


Find the right size and style in 90
seconds with our fit quiz designed by
our team of expert Fit Specialists

Find My Fit

Fit Specialists


When your order arrives, our team
of Fit Specialists are here to help
with any size or style questions

Chat To Us

Easy Refunds


Try your order and if you don't love it
for any reason we'll take full-priced
items back for a refund

Returns Policy

Cart

No more products available for purchase

Your cart is currently empty.